Title: The perceived organisational effectiveness and occupational stress: a study of bank employees

Authors: Meenu Saini; Dev Kumar; Rahul Kumar

Addresses: Department of Business Administration, National Institute of Technology, Kurukshetra-136119, Haryana, India ' RailTel Corporation of India Ltd., DMRC IT Park, Shastri Park, Delhi-110053, India ' Department of Mechanical Engineering, Punjabi University, Patiala, Punjab, India

Abstract: This paper aims to measure and compare employees' perceived organisational effectiveness in selected banks and measure the impact of occupational stress on the perceived organisational effectiveness of employees in selected banks. The authors collected data through questionnaires from 302 employees of selected banks. Analysis of variance and linear regression is employed for testing the hypotheses. Data is analysed by using IBM Statistical Package for Social Science, version 20. The results indicate uniformity in the level of perceived organisational effectiveness of employees. The study further revealed that occupational stress has a negative influence on perceived organisational effectiveness. The present research has focused on the banking sector employees of Haryana State only and can be extended to the other relevant sectors of the economy across India's different states. The management can effectively and efficiently enhance banking operations if the banks' management can reduce the stress level of their employee.

Keywords: perceived organisational effectiveness; occupational stress; banking sector; employee.

DOI: 10.1504/IJBEX.2024.140589

International Journal of Business Excellence, 2024 Vol.33 No.4, pp.449 - 469

Received: 24 Aug 2020
Accepted: 05 Apr 2021
Published online: 28 Aug 2024 *

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