Title: Multi-criteria decision making in the fuzzy front-end innovation process

Authors: Ahmet Çubukcu; Metehan Tolon

Addresses: Engineering Faculty, Necmettin Erbakan University, Köyceğiz Mah. Demeç Sok., No. 42/A Meram, Konya, Turkey ' Faculty of Economics and Administrative Sciences, Hacı Bayram Veli University, Emniyet Mahallesi, Muammer, Yaşar Bostancı, Caddesi, No. 4 06500, Beşevler/Ankara, Turkey

Abstract: Innovation contests organised under innovation management software (IMS) tools are important platforms to implement open innovation. Innovation contests help innovation professionals and decision makers manage the potential innovative ideas in the fuzzy front-end innovation process. While these contests provide a road map for idea management, the approaches used in the idea evaluation phase are insufficient. Decision-makers and innovation professionals need to be supported by robust techniques in the idea evaluation phase. Within this context, we propose multi-criteria decision-making (MCDM) methods to evaluate the potential innovative ideas in the fuzzy front-end innovation process. In this context, four MCDM methods are examined and it can be seen that two of these execute more reliable and effective results.

Keywords: decision making; fuzzy frond-end innovation; idea evaluation; innovation contests; innovation management software; open innovation.

DOI: 10.1504/IJBIR.2024.140603

International Journal of Business Innovation and Research, 2024 Vol.34 No.4, pp.535 - 553

Received: 15 Jul 2020
Accepted: 31 Aug 2021
Published online: 28 Aug 2024 *

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