Article: World Class Manufacturing: Blueprint for Success Journal: Journal of Business and Management (JBM) 2005 Vol.11 No.1 pp.7 - 24 Abstract: Manufacturers are facing new challenges as global competition accelerates and supply chain management intensifies. Consumers are demanding short delivery times for customized products with exceptional quality and high performance. To respond, firms are examining their strengths and weaknesses and considering how to change their practices and capabilities to be effective world-class competitors. This paper provides managers with an overview of World Class Manufacturing, describes a process to implement it, and discusses building commitment for it. To succeed, firms should set business goals and understand customer expectations, define the essential competencies needed to achieve those goals, create metrics for each competency, establish target levels for each metric, develop plans and programs to achieve the targets, organize and manage the implementation process, and evaluate and revise the efforts as needed. Inderscience Publishers - linking academia, business and industry through research

Title: World Class Manufacturing: Blueprint for Success

Authors: Paul Mylnek; Mark A. Vonderembse; S. Subba Rao; Bhal J. Bhatt

Addresses: Author address listing can be found in the "About the Authors" section at the end of the article.

Abstract: Manufacturers are facing new challenges as global competition accelerates and supply chain management intensifies. Consumers are demanding short delivery times for customized products with exceptional quality and high performance. To respond, firms are examining their strengths and weaknesses and considering how to change their practices and capabilities to be effective world-class competitors. This paper provides managers with an overview of World Class Manufacturing, describes a process to implement it, and discusses building commitment for it. To succeed, firms should set business goals and understand customer expectations, define the essential competencies needed to achieve those goals, create metrics for each competency, establish target levels for each metric, develop plans and programs to achieve the targets, organize and manage the implementation process, and evaluate and revise the efforts as needed.

Keywords: World class manufacturing; supply chain management; global competition; performance metrics; business goals; customer expectations.

DOI: 10.1504/JBM.2005.141127

Journal of Business and Management, 2005 Vol.11 No.1, pp.7 - 24

Published online: 05 Sep 2024 *

Title: World Class Manufacturing: Blueprint for Success

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