Open Access Article

Title: An Investigation of Leader Member Exchange Effects on Organizational Citizenship Behavior in Malaysia

Authors: May Chiun Lo; T. Ramayah; Jerome Kueh Swee Hui.

Addresses: Author address listing can be found in the "About the Authors" section at the end of the article.

Abstract: Past literatures have found that subordinates were not passive, but rather proactive participants who would try their best to change their work environment. Literature on manager-employee attitudinal congruence has generally found that attitude similarities between managers and employees are linked positively to job-related outcomes. This research attempts to analyze the relationship between leader-member exchange (LMX) and Organizational Citizenship Behavior (OCB) among executives and managers employed in the East Malaysian manufacturing organizations. The manufacturing companies chosen in this study included both local and multinational companies covering various sectors. In addition to the direct effect of LMX on OCB, this study has also explored the moderating effect of the supervisor's gender on the above relationship. The findings suggested that LMX has significant impact on citizenship behavior performed by subordinates but the gender of the supervisor did not appear to moderate the relationships between LMX and OCB. Implications of the findings were discussed further.

Keywords: Leader-member exchange; organizational citizenship behavior; manager-employee attitudinal congruence; supervisor's gender.

DOI: 10.1504/JBM.2006.141137

Journal of Business and Management, 2006 Vol.12 No.1, pp.5 - 23

Published online: 05 Sep 2024 *