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Title: Workplace Emotional Perception: An Ability-Based Measure

Authors: Sukumarakurup Krishnakumar; Kay Hopkins

Addresses: Author address listing can be found in the "About the Authors" section at the end of the article.

Abstract: The purpose of this study is to develop a short, valid, and ability-based measure of workplace Emotional Perception (EP). By exploring its validity, this paper will seek to study the importance of Emotional Perception in such workplace outcomes as job stress and Job-Related Negative Affect. Survey data was obtained in two studies. The measure of Emotional Perception is negatively related to job stress and job-related negative emotions. It also discriminated between affective personality traits such as neuroticism and extraversion. Because of test length and lack of general access, existing ability-based emotional intelligence measures are not frequently used in workplace studies. Therefore, having a short and valid emotional perception measure will help increase its use in workplace context. Additionally, this will help managers understand the impact of emotional perception ability in such workplace outcomes as job stress and a negative job-related affect. This is the first ability-based, emotional perception measure specifically formatted for use in the workplace. It is believed that this measure could be used to select and/or assign employees based on their emotional intelligence to different jobs.

Keywords: Workplace emotional perception; ability-based measure; job stress; emotional intelligence; workplace outcomes.

DOI: 10.1504/JBM.2013.141215

Journal of Business and Management, 2013 Vol.19 No.3, pp.63 - 78

Published online: 05 Sep 2024 *