Article: Towards Understanding the Factors and Their Effect on Offshored Data Privacy Journal: Journal of Business and Management (JBM) 2018 Vol.24 No.2 pp.1 - 18 Abstract: Offshoring of services has become an integral part of business strategy. While businesses are deploying service offshoring for quite some time now, preserving the privacy of the sensitive information of offshored data remains as one of the major challenges and concerns. In this paper, we identify factors that affect the privacy-preservation of the offshored data and the conduct of the offshore vendors and their employees towards clients' data. We deploy a positivist case study method to examine the proposed relationships. We collected qualitative data through semi-structured interviews with the project managers of client organizations as well as from the project managers of vendor organizations to test our proposed model. The result shows that the code of conduct set by the vendor organizations plays the most effective role in the privacy-preserving behavior of the vendors' employees. Inderscience Publishers - linking academia, business and industry through research

Title: Towards Understanding the Factors and Their Effect on Offshored Data Privacy

Authors: Anupam Kumar Nath

Addresses: Author address listing can be found in the "About the Authors" section at the end of the article.

Abstract: Offshoring of services has become an integral part of business strategy. While businesses are deploying service offshoring for quite some time now, preserving the privacy of the sensitive information of offshored data remains as one of the major challenges and concerns. In this paper, we identify factors that affect the privacy-preservation of the offshored data and the conduct of the offshore vendors and their employees towards clients' data. We deploy a positivist case study method to examine the proposed relationships. We collected qualitative data through semi-structured interviews with the project managers of client organizations as well as from the project managers of vendor organizations to test our proposed model. The result shows that the code of conduct set by the vendor organizations plays the most effective role in the privacy-preserving behavior of the vendors' employees.

Keywords: Offshoring; data privacy; positivist case study.

DOI: 10.1504/JBM.2018.141264

Journal of Business and Management, 2018 Vol.24 No.2, pp.1 - 18

Published online: 05 Sep 2024 *

Title: Towards Understanding the Factors and Their Effect on Offshored Data Privacy

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