Article: The Influence of Emotional Intelligence and Knowledge Management on Student Attitude toward Implementation of Digital Identification System Journal: Journal of Business and Management (JBM) 2021 Vol.27 No.1 pp.79 - 104 Abstract: Purpose - This study aims to identify the factors influencing the students' readiness to implement DIS in UNIMAS. It investigates the relationship between emotional intelligence and knowledge management in influencing attitude toward change. Method - The study collected 396 samples using an online survey method, and the data were analyzed with SPSS statistical software. Findings - The study results reveal that emotional intelligence and knowledge management have significant relationships with attitude toward change. Knowledge management is the most significant factor influencing UNIMAS students' attitude toward change compared to emotional intelligence. Limitations - This study was conducted in UNIMAS, Sarawak. The variety and quantity of the study sample are not diverse. The respondents of this study are limited to the students of UNIMAS, Kuching, Sarawak. Implications - The information in this study could contribute to the issues of attitude to change. The finding of this research provides a base and framework of emotional intelligence (EI) and knowledge management (KM) on attitude toward change. Besides, this study contributes to educators, lecturers, and other education-related staff that knowledge management is the key to implementing changes around the education premises. Originality - There is limited research involving university students as respondents regarding how emotional intelligence and knowledge management influence the attitude toward change. This study is the first to fill this gap. Inderscience Publishers - linking academia, business and industry through research

Title: The Influence of Emotional Intelligence and Knowledge Management on Student Attitude toward Implementation of Digital Identification System

Authors: Hui Shein Wong; Sieng Ching Hii; Rahmat Aidil Bin Djubair

Addresses: Author address listing can be found in the "About the Authors" section at the end of the article.

Abstract: Purpose - This study aims to identify the factors influencing the students' readiness to implement DIS in UNIMAS. It investigates the relationship between emotional intelligence and knowledge management in influencing attitude toward change. Method - The study collected 396 samples using an online survey method, and the data were analyzed with SPSS statistical software. Findings - The study results reveal that emotional intelligence and knowledge management have significant relationships with attitude toward change. Knowledge management is the most significant factor influencing UNIMAS students' attitude toward change compared to emotional intelligence. Limitations - This study was conducted in UNIMAS, Sarawak. The variety and quantity of the study sample are not diverse. The respondents of this study are limited to the students of UNIMAS, Kuching, Sarawak. Implications - The information in this study could contribute to the issues of attitude to change. The finding of this research provides a base and framework of emotional intelligence (EI) and knowledge management (KM) on attitude toward change. Besides, this study contributes to educators, lecturers, and other education-related staff that knowledge management is the key to implementing changes around the education premises. Originality - There is limited research involving university students as respondents regarding how emotional intelligence and knowledge management influence the attitude toward change. This study is the first to fill this gap.

Keywords: Emotional intelligence; knowledge management; attitude toward change; digital identification system

DOI: 10.1504/JBM.2021.141288

Journal of Business and Management, 2021 Vol.27 No.1, pp.79 - 104

Published online: 05 Sep 2024 *

Title: The Influence of Emotional Intelligence and Knowledge Management on Student Attitude toward Implementation of Digital Identification System

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