Title: Investigating the effect of human resource practices on job crafting and work engagement towards innovative work behaviour in the airline industry

Authors: Farhana Abdullah; Haniruzila Hanifah; Ali Vafaei-Zadeh; Khaled Nawaser

Addresses: Graduate School of Business, Universiti Sains Malaysia, Malaysia ' Graduate School of Business, Universiti Sains Malaysia, Malaysia ' Graduate School of Business, Universiti Sains Malaysia, Malaysia ' Institute of Scientific Research and Graduate School, Universidad de Lima, Lima, Peru

Abstract: This research aimed at investigating the roles of human resource practices on work engagement and job crafting towards innovative work behaviour in airline industry. A total of 119 usable questionnaires were obtained for the final data analysis using partial least squares structural equation modelling (PLS-SEM). The findings indicated that HR practices had a positive impact towards work engagement. However, the effect of HR practices on job crafting was found to be insignificant while surprisingly work engagement had a strong and positive impact towards job crafting. Besides, the effect of job crafting and work engagement on innovative work behaviour found to be significantly positive. The survey findings contribute to literature on the relationship between HR practices, work engagement, job crafting, and innovative work behaviour. The present study offers top management of the airline industry a vital insight into the variables significantly improving the innovative work behaviour among employees.

Keywords: human resource practices; work engagement; job crafting; innovative work behaviour; IWB; airline industry.

DOI: 10.1504/IJBIR.2024.141464

International Journal of Business Innovation and Research, 2024 Vol.35 No.1, pp.137 - 155

Received: 08 Jul 2021
Accepted: 21 Sep 2021
Published online: 16 Sep 2024 *

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