Title: Unlocking the potential of knowledge management in harnessing technological advancements for design and development

Authors: Nisha Nandal; Dibyahash Bordoloi; Shouvik Sanyal; Naveen Nandal

Addresses: Department of Management, Bharati Vidyapeeth (Deemed to be University) Institute of Management and Research, New Delhi, India ' Department of Computer Science and Engineering, Graphic Era Hill University, Dehradun, Uttarakhand, India ' Department of Marketing and Entrepreneurship, Dhofar University, Salalah, Oman ' Department of Marketing and Human Resources, Sushant University, Gurugram, Haryana, India

Abstract: New technology can revolutionise business operations and bring in a more innovative and inquisitive era. Comprehensive commercial solutions require a departure from administrative remedies or system deployment. Instead, a user-centric design approach should guide the strategic integration of supplementary technologies to support important organisational operations. This study bridges theoretical rigour with practical applicability by identifying latent and emphasised patterns using projected industry developments and a complete literature analysis. This dynamic landscape's main technical impacts include value generation, enhanced customer relationships, and knowledge-driven, human-centred corporate processes. Beyond increasing customer value, these key business responsibilities should include a strategic blueprint to make critical processes and information accessible to customers and stakeholders, based on carefully designed operational planning tools. This study suggests more research. It encourages scholars and organisations to work together to prepare for the changing digital landscape. Organisations may adapt to the digital age and succeed in a changing business climate by following these advices and embracing the revolutionary power of new technology.

Keywords: business process management; automated innovation; leadership effectiveness; newly developed technologies; management information; business process innovation; knowledge management.

DOI: 10.1504/IJKMS.2024.141557

International Journal of Knowledge Management Studies, 2024 Vol.15 No.2, pp.171 - 192

Received: 15 Jul 2023
Accepted: 15 May 2024
Published online: 23 Sep 2024 *

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