Title: The relationship between knowledge-oriented leadership, conflict, and knowledge hiding: empirical research in banking

Authors: Nam Nguyễn Kim; Nga Nguyễn Thị Hằng

Addresses: Faculty of Business Administration, Ho Chi Minh University of Banking, 36 Ton That Dam Street, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, 70000, Vietnam ' Faculty of Accounting and Auditing, Ho Chi Minh University of Banking, 36 Ton That Dam Street, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, 70000, Vietnam

Abstract: The aim of this study is to examine the relationship between knowledge-oriented leadership (KOL), conflict, and knowledge-hiding behaviour. Data was collected from employees working in the banking sector. Structural equation modelling (SEM) was used to test the research hypotheses. The results demonstrate the significant role of KOL in reducing task conflict and relationship conflict within the organisation. KOL also helps reduce knowledge-hiding behaviour through the mediating roles of task conflict and relationship conflict. Furthermore, task conflict directly and indirectly affects knowledge-hiding behaviour through the mediating role of relationship conflict. The research findings contribute significantly to both theoretical and practical aspects of knowledge management in the banking sector, within the context of a collectivist culture such as Vietnam.

Keywords: KOL; knowledge-oriented leadership; relationship conflict; task conflict; knowledge hiding; banking.

DOI: 10.1504/IJKBD.2024.141629

International Journal of Knowledge-Based Development, 2024 Vol.14 No.3, pp.249 - 267

Received: 18 Jul 2023
Accepted: 14 Feb 2024
Published online: 27 Sep 2024 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article