Title: Developing a risk-based strategic human resource management: a mixed-method approach

Authors: Kassem Jibril; Ali Safari; Arash Shahin; Mahmoud Hamdan

Addresses: Department of Management, University of Isfahan, Isfahan, Iran ' Department of Management, University of Isfahan, Isfahan, Iran ' Department of Management, University of Isfahan, Isfahan, Iran ' Department of Management, The Lebanese University, Beirut, Lebanon

Abstract: This study aims to provide methodological insight for managing the strategic human resources risks. A mixed-method approach was conducted to detect and assess risks in small and medium ICT companies in two different cities in two Middle Eastern countries. In the quantitative phase, risks were detected, and then quantitative data were collected by two questionnaires and analysed by two methods: fuzzy and FMEA. Results show that the ICT companies in both cities are exposed to a set of strategic human resources risks, which fall under two main headings: vertical and horizontal misalignment. Finally, as a result, we presented the FMEA as a useful and valid assessing tool to measure the SHR risks. Developing a clear managing framework and focusing widely on the strategic HR risks using quantitative methods is a new addition to the HR literature.

Keywords: risk management; human resource risks; strategic risks; IT companies; FMEA; fuzzy.

DOI: 10.1504/IJPQM.2024.141890

International Journal of Productivity and Quality Management, 2024 Vol.43 No.2, pp.157 - 180

Received: 04 Mar 2022
Accepted: 30 Jun 2022
Published online: 03 Oct 2024 *

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