Title: A stakeholder theory approach to analysing strategies for improving pandemic vaccine supply chain performance

Authors: Manish Mohan Baral; Subhodeep Mukherjee; Ramji Nagariya; Venkataiah Chittipaka

Addresses: Department of Operations, GITAM School of Business, GITAM (Deemed to be University), Visakhapatnam, Andhra Pradesh, India ' Department of Operations, GITAM School of Business, GITAM (Deemed to be University), Visakhapatnam, Andhra Pradesh, India ' School of Business and Management, CHRIST (Deemed to be University), Delhi-NCR, Ghaziabad, Uttar Pradesh, India ' School of Management Studies, Indira Gandhi National Open University, Delhi, India

Abstract: This study aims to formulate strategies that impact the vaccine supply chain (VSC). This study measures the VSC performance using the proposed strategy concerning stakeholders' theory. From the literature review and experts' consent, the strategies are classified into six broad strategies as- VSC traceability, VSC visibility, VSC velocity, digitalising VSC, localising VSC, and vaccine inventory. A questionnaire is developed for surveying healthcare organisations and hospitals. All six proposed hypotheses got accepted. The developed model satisfies all the model fit parameters. Strategies like VSC traceability, VSC visibility, VSC velocity, digitalising VSC, localising VSC, and vaccine inventory have positively impacted vaccine supply chain performance. This research will be helpful for healthcare professionals and organisations for the faster delivery of the vaccine. This research will also help policymakers in improving the performance of VSC. This study is also the first to use the stakeholder theory approach for measuring VSC performance.

Keywords: vaccine supply chain; VSC; vaccine supply chain performance; COVID-19; strategies; healthcare organisations; hospitals.

DOI: 10.1504/IJPQM.2024.141891

International Journal of Productivity and Quality Management, 2024 Vol.43 No.2, pp.181 - 201

Received: 07 Oct 2022
Accepted: 16 Oct 2022
Published online: 03 Oct 2024 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article