Title: Beyond traditional HRM: e-HRM practices and their influence on organisational performance in higher education institutions

Authors: Fadi Herzallah; Mohannad Moufeed Ayyash

Addresses: Department of Business Administration and E-commerce, Palestine Technical University-Kadoorie, Tulkarm, Palestine ' Department of Business Administration and E-commerce, Palestine Technical University-Kadoorie, Tulkarm, Palestine

Abstract: Educational institutions are considered one of the leading institutions in adopting modern systems to improve their performance so that they can be more creative and competitive. This study examines how electronic human resource management (e-HRM) affect organisational performance at Palestine Technical University-Kadoorie, where e-HRM techniques are being used. Using data from a 100-employee survey, the study model was tested using partial least squares-structural equation modelling (PLS-SEM). The results of the investigation demonstrated that e-HRM practices, which include e-selection, e-training, e-performance appraisal, and e-communication, have a positive and significant impact on organisational performance. Also, the findings in this study revealed that e-recruitment is the most potent e-HRM practice for organisational performance. Therefore, e-HRM policymakers can use the findings of this study to formulate strategies to improve their performance, and scholars can increase, develop, and assess research in the e-HRM field.

Keywords: e-HRM; organisational performance; e-recruitment; e-selection; e-training; e-performance appraisal; e-communication; human resource management; higher education institutions; developing countries; Palestine.

DOI: 10.1504/IJBPM.2024.141896

International Journal of Business Performance Management, 2024 Vol.25 No.6, pp.806 - 825

Accepted: 02 May 2023
Published online: 03 Oct 2024 *

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