Title: Perceived stress and burnout during COVID-19 and its impact on performance levels

Authors: Sree Lekshmi Sreekumaran Nair; Jonathan Liu; Ozlem Ozdemir

Addresses: Global Banking School, 891 Greenford Road, Greenford, London UB6 0HE, UK ' University of Wales Trinity Saint David, Winchester House, 11 Cranmer Road, London SW9 6EJ, UK ' Regents University London, Regent's Park, London NW1 4NS, UK

Abstract: The purpose of this paper is to understand the stress levels of employees which can cause mental health issues, especially when working from home and how it impacts on their performance level. During the COVID-19 pandemic, there were different challenges experienced by the employees both personally and professionally. This paper discusses and explores the different stress levels experienced by employees and the type of support employers offer to improve their mental health. The paper uses the pandemic scenario and secondary sources to explore the study in detail. Recommendations to the policymakers are detailed within the study which can be used by human resources and senior management to deal with the issues of mental health.

Keywords: stress levels; burnout; job satisfaction; COVID-19; performance levels.

DOI: 10.1504/IJBPM.2024.141906

International Journal of Business Performance Management, 2024 Vol.25 No.6, pp.865 - 877

Received: 30 Apr 2023
Accepted: 09 May 2023
Published online: 03 Oct 2024 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article