Title: Does employee voice tackle the negative impact of stress caused by COVID-19 on organisational commitment? An investigation of schoolteachers in Pakistan

Authors: Zara Riaz; Muhammad Suale Khattak; Mansoor Ahmad; Wali ur Rehman

Addresses: Department of Management Sciences, COMSATS University Islamabad Campus, Islamabad, Pakistan ' Department of Business and Management Sciences, University of Lakki Marwart, Lakki Marwart, Pakistan ' Department of Management and Marketing, King Fahd University of Petroleum and Minerals, Dhahran, Kingdom of Saudi Arabia ' Essex Business School University of Essex, UK

Abstract: The purpose of this paper is to examine the effect of stress on organisational commitment of schoolteachers during the pandemic period, and the mediation role of employee voice and moderation role of perceived organisation support were also investigated. The data was collected from 360 schoolteachers and SEM technique was used to test the relationships. The results showed that stress suffered by schoolteachers was negatively associated with organisational commitment. Furthermore, employee voice mediates this negative relationship, and the presence of perceived organisational support plays a moderating role between stress caused by COVID-19 and employee voice. Thus, we concluded that employee voice and perceived organisational support played a crucial role in reducing the negative effect of stress caused due to COVID-19 on organisational commitment.

Keywords: COVID-19; stress; conservation of resources theory; employee voice; commitment; organisational support; schoolteachers; Pakistan.

DOI: 10.1504/MEJM.2024.141958

Middle East Journal of Management, 2024 Vol.11 No.6, pp.605 - 619

Received: 26 Nov 2022
Accepted: 30 Apr 2023

Published online: 03 Oct 2024 *

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