Title: A framework for drivers of stakeholder mismanagement in construction projects

Authors: Lahiru Kushan Gunawardena; Amir Hossein Ghapanchi

Addresses: College of Sport, Health and Engineering, Victoria University, Melbourne, Australia ' College of Sport, Health and Engineering, Victoria University, Melbourne, Australia; The Institute for Sustainable Industries and Liveable Cities, Victoria University, Melbourne, Australia

Abstract: This paper discusses stakeholder mismanagement in construction projects and identifies the factors that lead to it. This empirical study adopts a secondary data analysis method. Six main themes were identified for stakeholder mismanagement, namely: poor communication and stakeholder relationships, unethical practices and corruption, lack of skills and experience, regulatory issues and complexity, poor organisational and project practices, and inadequate implementation of project management processes. The qualitative analysis undertaken shows that unethical practices and corruption play a significant role in stakeholder mismanagement and that they have ripple effects on many aspects within projects. The drivers found herein will allow practitioners to identify stakeholder mismanagement early in the project and maintain project integrity.

Keywords: project management; stakeholder management; construction project; stakeholder mismanagement.

DOI: 10.1504/IJPOM.2024.143154

International Journal of Project Organisation and Management, 2024 Vol.16 No.4, pp.401 - 423

Received: 29 Nov 2022
Accepted: 09 Apr 2023
Published online: 05 Dec 2024 *

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