Title: Evaluating human-centric cybersecurity risks in the manufacturing industry

Authors: Gonul Ayranci; Melisa Ozbiltekin-Pala; Yesim Deniz Ozkan-Ozen

Addresses: İzmir University of Economics, No: 156 35330, Balçova İzmir, Türkiye ' Logistics Management Department, Faculty of Business, Yasar University, Bornova, İzmir, Türkiye ' Logistics Management Department, Faculty of Business, Yasar University, Bornova, İzmir, Türkiye

Abstract: With rapidly developing technology and digitalisation, the importance of cybersecurity is increasing, underlining the importance of human-centric cybersecurity risks, especially in the manufacturing industry. This study aims to reveal the sector's human-centric cybersecurity risks due to the manufacturing industry's complex processes and continuity-based structure. In this study, eight risks were identified and evaluated using the fuzzy CRITIC method. This study identified the top three human-centric cybersecurity risks in the manufacturing industry as follows: 'employee resistance to cybersecurity practices and data privacy', 'lack of employee training and education on cybersecurity' and 'lack of human-machine integration'. This comprehensive analysis of human-centric cybersecurity risks in the manufacturing industry highlights the need for cybersecurity strategies to include human-centric measures. The results suggest that managers, security professionals, and practitioners develop an effective combat strategy against human-centric cybersecurity risks in the manufacturing industry. [Submitted 28 March 2024; Accepted 3 September 2024]

Keywords: manufacturing; risk management; cybersecurity; digital transformation.

DOI: 10.1504/IJMR.2024.143433

International Journal of Manufacturing Research, 2024 Vol.19 No.3, pp.322 - 337

Received: 28 Mar 2024
Accepted: 03 Sep 2024
Published online: 19 Dec 2024 *

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