Open Access Article

Title: Supplier relationship management approaches for diffusing social sustainability in supply chains: a systematic literature review

Authors: Sepehr Ebrahimian Amiri; Jussi Heikkilä; Mohammad Moshtari

Addresses: Unit of Industrial Engineering and Management, Tampere University, Korkeakoulunkatu 7, 33720, Tampere, Finland ' Unit of Industrial Engineering and Management, Tampere University, Korkeakoulunkatu 7, 33720, Tampere, Finland ' Unit of Industrial Engineering and Management, Tampere University, Korkeakoulunkatu 7, 33720, Tampere, Finland

Abstract: By reviewing 65 papers, this study explores how firms can diffuse social sustainability practices in their supply chain by effectively managing their supplier relationships. We highlight the challenges of diffusing social sustainability in global supply chains, identify assessment and collaboration approaches in supplier relationship management (SRM) as the main themes in the literature, and discuss the effectiveness of approaches in addressing the identified challenges of social sustainability diffusion. We discuss that while the governance mechanisms of assessment and collaboration are commonly used, they both have limitations. By analysing the strengths and limitations of different approaches to managing supplier relationships, the article provides managerial implications for firms seeking to extend social sustainability practices upstream in their supply chain.

Keywords: corporate social responsibility; CSR; responsible sourcing; social sustainability; supplier relationship management; SRM; supply chain management; systematic literature review.

DOI: 10.1504/IJPM.2024.143634

International Journal of Procurement Management, 2024 Vol.21 No.5, pp.1 - 22

Received: 23 May 2024
Accepted: 30 Sep 2024

Published online: 02 Jan 2025 *