Article: Building resilience through digital transformation: a systematic literature review and comprehensive framework for large enterprises Journal: International Journal of Business Innovation and Research (IJBIR) 2025 Vol.36 No.5 pp.1 - 28 Abstract: Large enterprises face significant challenges in building organisational resilience (OR) through digital transformation (DT), with 70% of DT initiatives failing to achieve their intended outcomes. This study conducted a systematic literature review following PRISMA guidelines, analysing 49 peer-reviewed articles (2020-2024) from the Scopus database. The review uniquely combined three theoretical lenses - the digital maturity model, Industry 4.0 framework, and dynamic capabilities theory - to understand the DT-OR relationship in large enterprises. The findings reveal three critical pathways through which DT enhances OR: operational flexibility (40-50% improvement), data-driven decision-making (30-35%), and stakeholder engagement (25-30%). Counter to traditional assumptions, knowledge management systems amplify DT's impact on OR by 1.5-2 times, suggesting organisational learning capabilities are more crucial than technological sophistication. The proposed framework introduces continuous feedback loops and evaluation mechanisms, offering a structured yet flexible approach for navigating DT complexities in large enterprises. Inderscience Publishers - linking academia, business and industry through research

Title: Building resilience through digital transformation: a systematic literature review and comprehensive framework for large enterprises

Authors: Moris Krismas Tarigan; Togar Mangihut Simatupang; Yuni Ros Bangun

Addresses: School of Business and Management, Institut Teknologi Bandung, Jl. Ganesha No. 10, Bandung – 40132, Indonesia ' School of Business and Management, Institut Teknologi Bandung, Jl. Ganesha No. 10, Bandung – 40132, Indonesia ' School of Business and Management, Institut Teknologi Bandung, Jl. Ganesha No. 10, Bandung – 40132, Indonesia

Abstract: Large enterprises face significant challenges in building organisational resilience (OR) through digital transformation (DT), with 70% of DT initiatives failing to achieve their intended outcomes. This study conducted a systematic literature review following PRISMA guidelines, analysing 49 peer-reviewed articles (2020-2024) from the Scopus database. The review uniquely combined three theoretical lenses - the digital maturity model, Industry 4.0 framework, and dynamic capabilities theory - to understand the DT-OR relationship in large enterprises. The findings reveal three critical pathways through which DT enhances OR: operational flexibility (40-50% improvement), data-driven decision-making (30-35%), and stakeholder engagement (25-30%). Counter to traditional assumptions, knowledge management systems amplify DT's impact on OR by 1.5-2 times, suggesting organisational learning capabilities are more crucial than technological sophistication. The proposed framework introduces continuous feedback loops and evaluation mechanisms, offering a structured yet flexible approach for navigating DT complexities in large enterprises.

Keywords: digital transformation; organisational resilience; implementation framework; large enterprises.

DOI: 10.1504/IJBIR.2025.145665

International Journal of Business Innovation and Research, 2025 Vol.36 No.5, pp.1 - 28

Received: 11 Feb 2025
Accepted: 20 Feb 2025
Published online: 11 Apr 2025 *

Title: Building resilience through digital transformation: a systematic literature review and comprehensive framework for large enterprises

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