Title: IT support for mass customisation

Authors: Eelco Van Asperen, Tim Pinchetti, Michiel Van Wezel

Addresses: Erasmus School of Economics, Erasmus University Rotterdam, P.O. Box 1738, 3000 DR, Rotterdam, The Netherlands. ' Erasmus School of Economics, Erasmus University Rotterdam; IT-eye B.V., Edisonbaan 14a, 3439 MN Nieuwegein, The Netherlands. ' Erasmus School of Economics, Erasmus University Rotterdam, P.O. Box 1738, 3000 DR, Rotterdam, The Netherlands

Abstract: Many authors have written about mass customisation and its features and categories. Literature on the implementation of mass customisation, and in particular the supporting information technology, is scant. This paper attempts to fill this gap by focusing on this subject. We determine the key functional requirements and identify possible implementations to show the existence of enabling information technologies for mass customisation.

Keywords: mass customisation; information technology; IT support.

DOI: 10.1504/IJMASSC.2008.017148

International Journal of Mass Customisation, 2008 Vol.2 No.3/4, pp.358 - 374

Published online: 15 Feb 2008 *

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