Title: Conceptual model on replacement behaviour

Authors: Nicole Van Nes, Jacqueline Cramer

Addresses: Institute for Road Safety Research SWOV, Postbus 1090, 2260 BB Leidschendam, The Netherlands. ' Copernicus Instituut, University of Utrecht, Utrecht, The Netherlands

Abstract: The high replacement frequency of today is conflicting with the strife for a sustainable society. Replacement motivations of people are very diverse, but what people generally want is a well functioning and up to date product that meets their altering needs. This is what design for longevity should aim for! To do so, one has to have a good understanding of the replacement motives of people, and, during product development, one has to anticipate on upcoming possibilities and potential defectives. An extensive literature search has resulted in a conceptual model for understanding the factors influencing the replacement decision.

Keywords: product replacement; replacement behaviour; design for longevity; decision making; sustainable product development; product lifetime; replacement motives; conceptual modelling.

DOI: 10.1504/IJPD.2008.020397

International Journal of Product Development, 2008 Vol.6 No.3/4, pp.291 - 309

Published online: 21 Sep 2008 *

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