Title: Perceptions of trust and experience: potential barriers to web 2.0-based learning

Authors: Vladlena Benson

Addresses: Department of Informatics and Operations Management, Kingston Business School, Kingston University London, Kingston Hill, Kingston Upon Thames, KT2 7LB, UK

Abstract: The growing popularity of web 2.0, particularly social networking tools, among young people makes it attractive for pedagogical use. This article presents the findings of a broader research into the use of web 2.0 by the digital-generation young people at the age of entering higher education and by current students. The successful realisation of web 2.0-based learning requires thorough understanding of the potential barriers influencing acceptance of web 2.0 e-learning by current and future students. Some interesting conclusions from the survey of 650 learners are drawn about the life-learning context of the digital generation and their web 2.0 usage patterns. Analysis of quantitative and open-ended data uncovered interesting associations between social networking activity, perceptions of trust and concerns regarding information sharing. In conclusion, the article argues for the urgent need to educate current and future web 2.0 users about the relevant issues of privacy and information security, and suggests a practical educational agenda.

Keywords: web 2.0; social networking services; trust perceptions; cybertrust; web 2.0-based learning; experience; barriers; online learning; e-learning; electronic learning; digital generation; young people; higher education; students; information sharing; privacy; information security.

DOI: 10.1504/IJKL.2008.022061

International Journal of Knowledge and Learning, 2008 Vol.4 No.5, pp.427 - 437

Published online: 17 Dec 2008 *

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