Title: Merging two QFD models into one: an approach of application

Authors: Luiz C.R. Carpinetti, Manoel O.C. Peixoto

Addresses: School of Engineering of Sao Carlos, University of Sao Paulo, PO Box 359, 13560-970, Sao Carlos, SP, Brazil. School of Engineering of Sao Carlos, University of Sao Paulo, PO Box 359, 13560-970, Sao Carlos, SP, Brazil

Abstract: This paper presents an approach to the application of Quality Function Deployment that brings together the models developed by Don Clausing (Enhanced QFD) and Akao. In this way, the proposed approach benefits from focusing, at the same time, on parameter extraction, systematising the decision making process within its matrices (enhanced QFD); and the identification of relationships among different parameters of the product development process (QFD by Akao). The steps involved in the proposed approach are depicted and justified. Finally, a discussion is made on the effect of QFD on development cycle time and the benefits of the proposed approach.

Keywords: product development; quality function deployment; quality planning; QFD.

DOI: 10.1504/IJMTM.2002.002518

International Journal of Manufacturing Technology and Management, 2002 Vol.4 No.6, pp.455-464

Published online: 19 Jul 2003 *

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