Title: On the integration of hybrid recommendation techniques into an agent-based transportation transactions management platform

Authors: Alexis Lazanas, Nikos Karacapilidis

Addresses: Industrial Management and Information Systems Lab, MEAD, University of Patras, Rion-Patras 26500, Greece. ' Industrial Management and Information Systems Lab, MEAD, University of Patras, Rion-Patras 26500, Greece

Abstract: Diverse recommendation techniques have been already proposed and encapsulated into several e-business applications, aiming to perform a more accurate evaluation of the existing information and accordingly augment the assistance provided to the users involved. This paper reports on the development and integration of a recommendation module in an agent-based transportation transactions management system. The module is built according to a novel hybrid recommendation technique, which combines the advantages of collaborative filtering and knowledge-based approaches. The proposed technique and supporting module assist customers in considering in detail alternative transportation transactions that satisfy their requests, as well as in evaluating completed transactions. The related services are invoked through a software agent that constructs the appropriate knowledge rules and performs a synthesis of the recommendation policy.

Keywords: hybrid recommendation systems; intelligent agents; web services; e-markets; transport management; collaborative filtering; transportation transactions; multi-agent systems; MAS; agent-based systems; freight transport; knowledge-based systems; e-business; electronic business.

DOI: 10.1504/IJIDS.2010.031887

International Journal of Information and Decision Sciences, 2010 Vol.2 No.2, pp.170 - 187

Published online: 27 Feb 2010 *

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