Title: HRM practices, innovativeness and performance: the mediating role of organisational trust

Authors: Riikka Ahteela, Kirsimarja Blomqvist, Kaisu Puumalainen, Ari Jantunen

Addresses: School of Business and Technology Business Research Center, Lappeenranta University of Technology, P.O. Box 20, 53851 Lappeenranta, Finland. ' School of Business and Technology Business Research Center, Lappeenranta University of Technology, P.O. Box 20, 53851 Lappeenranta, Finland. ' School of Business and Technology Business Research Center, Lappeenranta University of Technology, P.O. Box 20, 53851 Lappeenranta, Finland. ' School of Business and Technology Business Research Center, Lappeenranta University of Technology, P.O. Box 20, 53851 Lappeenranta, Finland

Abstract: A firm can only be competitive if its resources are unique and valuable. Therefore, the good functioning of internal organisation, e.g. human resources and high levels of trust, is considered as a strategic issue and a critical source of innovativeness and performance. The aim of the present pilot study is to analyse the role of trust as a potential mediating factor in the relationship of HRM practices, innovativeness and performance. Based on our preliminary survey data we could not show the mediating role of trust, but we conclude that the model is worth studying further with an extended data set.

Keywords: organisational trust; HRM practices; strategy; HRM innovativeness; HRM performance; human resource management.

DOI: 10.1504/IJSCM.2010.034416

International Journal of Strategic Change Management, 2010 Vol.2 No.2/3, pp.241 - 261

Published online: 02 Aug 2010 *

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