Title: Critical factors in collaborative software development in supply chain management

Authors: Mojgan Mohtashami; Fadi P. Deek; Il Im

Addresses: Advanced Infrastructure Design, 1 Crossroads Drive, Hamilton, NJ 08691, USA. ' New Jersey Institute of Technology, College of Science and Liberal Arts, Newark, New Jersey 07102, USA. ' School of Business, Yonsei University, 262 Seongsanno, Seodaemun-gu, Seoul, 120-749, Korea

Abstract: It is widely accepted that coordination of planning, production, and delivery processes is more effective and efficient when done at supply chain level than at individual firm level. To make supply chain level coordination possible, companies need to exchange information timely and seamlessly. This requires tight integration of systems among supply chain entities. Collaborative Software Development (CSD) is critical for successful system development for supply chain coordination and management. Challenges derive from the need to integrate various heterogeneous systems, facilitate proper information exchange and communication, and define organisational control and management. This paper examines emerging issues and obstacles in CSD in SCM contexts.

Keywords: supply chain management; supply chain collaboration; CSD; collaborative software development; critical factor; communication structure; culture; trust; power; SCM; supply chain coordination; information exchange.

DOI: 10.1504/IJITM.2011.042589

International Journal of Information Technology and Management, 2011 Vol.10 No.2/3/4, pp.233 - 246

Published online: 07 Mar 2015 *

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