Title: Using game theory and fuzzy MCDM to choose strategic orientation in uphold of private sector by approach balanced scorecard: Iranian industries

Authors: Meisam Jafari-Eskandari, Ali Reza Aliahmadi, Seyed Gholamreza Jalali-Naini

Addresses: Department of Industrial Engineering, Iran University of Science and Technology, Narmak, Tehran, Iran. ' Department of Industrial Engineering, Iran University of Science and Technology, Narmak, Tehran, Iran. ' Department of Industrial Engineering, Iran University of Science and Technology, Narmak, Tehran, Iran

Abstract: During the past few years, balanced scorecard (BSC) has been widely used among academicians and researchers involved in strategic management and managerial accounting. The BSC uses four perspectives which reflect firm value creation activities: learning and growth perspective, internal/business process perspective, customer perspective, and finally financial perspective. Balance scorecard has many advantages but it also suffers from some drawbacks features. We propose an interaction method among different strategic agents of scorecard as players providing a methodology for collaboration among different players to reduce any inconsistency.

Keywords: BSC; balanced scorecard; cooperative game theory; evaluation performance; FAHP; fuzzy AHP; case studies; analytical hierarchy process; multicriteria decision making; fuzzy MCDM; Iran.

DOI: 10.1504/IJSEM.2011.042785

International Journal of Services, Economics and Management, 2011 Vol.3 No.4, pp.411 - 426

Published online: 04 Oct 2011 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article