Title: Conflicts in business relationships in light of the external environment
Authors: Annika Tidström
Addresses: Department of Management and Organization, University of Vaasa, P.O. Box 700, FIN-65101 Vaasa, Finland
Abstract: Most existing studies on the topic of inter-organisational cooperation are focused on positive aspects of business relationships, such as commitment and trust. Although conflicts are natural within interorganisational cooperation, there is little research within this area. According to the business network approach, each relationship affects, and is affected by, other relationships. Furthermore, this means that conflicts within a certain business relationship affect, and are affected by, other business relationships. The aim of this study is to identify and analyse elements of conflict in inter-organisational cooperation and their relation with external network actors. The empirical part of the study is based on two qualitative case studies from different industries in Finland. The main findings of the study are outlined in some propositions that can be further explored in future research.
Keywords: inter-organisational cooperation; conflict; external network actors; Finland; business relationships.
International Journal of Business Environment, 2012 Vol.5 No.2, pp.122 - 139
Received: 15 Jun 2010
Accepted: 12 Oct 2011
Published online: 28 Aug 2014 *