Title: Suppliers selection and development using DEA: a case study

Authors: Dileep S. More; Arqum Mateen

Addresses: Operations Management Group, Indian Institute of Management Calcutta, Kolkata 700104, India ' Operations Management Group, Indian Institute of Management Calcutta, Kolkata 700104, India

Abstract: Supplier management is one of the key components of supply chain management, as companies have realised that to truly deliver superior customer value they must focus on the entire value chain. As such, companies control only a small part of that. A healthy buyer supplier relationship is then one of the most potent components of superior value delivery and delighting customers. Good supplier management starts with the selection of most effective and efficient suppliers from a given pool. The selection criteria could include price, quality and delivery performance among others. However, companies often grapple with the question of selecting the right supplier. We have presented one approach to tackle this problem using Data Envelopment Analysis (DEA) that uses an ideal target for each selection criteria and then identifies the best supplier available. We have empirically illustrated this approach using the case of an Indian company.

Keywords: supplier management; DEA; data envelopment analysis; SCM; supply chain management; SCM; selection criteria; supplier selection; supplier development; India.

DOI: 10.1504/IJLSM.2012.048937

International Journal of Logistics Systems and Management, 2012 Vol.13 No.2, pp.230 - 243

Published online: 10 Dec 2014 *

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