Title: ERP selection: a literature review

Authors: María del Rosario Pérez-Salazar; Igor Rivera; Isidro M. Cristóbal-Vázquez

Addresses: Instituto Politécnico Nacional – UPIICSA (Mexico), Calle Té, No. 950, Col. Granjas México, Delegación Iztacalco, C.P. 08400, México, D.F., Mexico ' Instituto Politécnico Nacional – UPIICSA (Mexico), Calle Té, No. 950, Col. Granjas México, Delegación Iztacalco, C.P. 08400, México, D.F., Mexico ' Instituto Politécnico Nacional – UPIICSA (Mexico), Calle Té, No. 950, Col. Granjas México, Delegación Iztacalco, C.P. 08400, México, D.F., Mexico

Abstract: Enterprise resource planning (ERP) systems are tools used by organisations to better manage their data and therefore, their resources. When deploying an ERP project, the stage of selection is of great importance, since appropriate selection increases the chances of success. The aim of this work is to conduct a review of the recent scientific literature on ERP selection, focused on small and medium enterprises. In carrying out this effort, scientific texts were divided in four major groups: methodological proposals, case studies, micro-sociological studies and critical success factors.

Keywords: ERP selection; enterprise resource planning; literature review; methodological proposals; case studies; micro-sociological studies; CSFs; critical success factors; SMEs; small and medium-sized enterprises; life cycle.

DOI: 10.1504/IJISE.2013.052279

International Journal of Industrial and Systems Engineering, 2013 Vol.13 No.3, pp.309 - 324

Published online: 27 Dec 2013 *

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