Title: Criticality analysis of human resource functions using failure mode effect analysis: a case study

Authors: Sanjay Gaur; Awadhesh Bhardwaj

Addresses: Department of Engineering and Management, Maharishi Arvind Group of Institute, Sirsi Modh, Jaipur 302-012, Rajasthan, India ' Department of Mechanical Engineering, Malviya National Institute of Technology, Jaipur 302-001, Rajasthan, India

Abstract: The role of human resource functions in running, sustaining and constantly growing an organisation has immensely increased. Hence, the failures in HR functions, which cost heavily in terms of money, efforts and loss of goodwill, need to be minimised. Presently, the HR malfunction problems are identified by observing the indicators like poor performances, lack of motivation, employee turnover, absenteeism, low productivity and tarnished market goodwill. These observations are grossly subjective and have a limitation of scope, hence the requirement of today's organisations is to employ a scientific tool that enables management to monitor and quantitatively analyse the failure modes in HR functioning. The paper discusses the criticality analysis of HR functions using failure mode effect analysis which is a tool that examines potential product or process failures, evaluates risk priorities and helps determine remedial actions to avoid identified problems by assigning the quantitative ranks for criticality of function failures.

Keywords: human resource functions; HR function failure; failure mode and effects analysis; FMEA; risk priority number; RPN; relative criticality; case study; criticality analysis; process failures; product failures; risk assessment.

DOI: 10.1504/IJHRDM.2014.069345

International Journal of Human Resources Development and Management, 2014 Vol.14 No.4, pp.205 - 218

Received: 14 May 2013
Accepted: 29 Apr 2014
Published online: 13 May 2015 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article