Title: The effectiveness of organisational information systems: perceptions of non-IT executives and IT-executives on IS contributions to strategic development

Authors: Muhammed Ademola Badamas

Addresses: Department of Information Science and Systems, Morgan State University, 1700 E. Coldspring Lane, Baltimore, Md 21251, USA

Abstract: Information technology professionals develop procedures that the information systems are based on and the end-users are trained to use the information systems. There is often great tension between information technology professionals and the end-user population. Sometimes users do not understand IT, and IT professionals feel relegated to the background. This study is to examine the relationships of non-IT executives, end-users and IT executives and their staff, and the attitudes of both groups that affect the corporate environment within which IS contributes to the strategic development of the organisation.

Keywords: information technology; non-IT executives; end users; IT executives; effectiveness; relationship; satisfaction; success; organisational information systems; executive perceptions; strategic development; organisational development.

DOI: 10.1504/IJBIS.2015.070891

International Journal of Business Information Systems, 2015 Vol.20 No.1, pp.41 - 54

Published online: 31 Jul 2015 *

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