Title: Exploring facets of job satisfaction in a booming Midwest City

Authors: Mehmet Ali Koseoglu; Hanna Borner; Chris Krause; Josh Zimmer; Andy Bertsch

Addresses: School of Management, Y?ld?r?m Beyaz?t University, Ankara, Turkey; College of Business, Minot State University, Minot, ND 58707, USA ' College of Business, Minot State University, Minot, ND 58707, USA ' College of Business, Minot State University, Minot, ND 58707, USA ' College of Business, Minot State University, Minot, ND 58707, USA ' College of Business, Minot State University, Minot, ND 58707, USA

Abstract: The main goal of this study was to explore various facets of job satisfaction in a booming oil-impacted Midwest City. Through convenience sampling techniques, we surveyed employees in the retail and service industries. We selected the constructs of communication, contingent rewards, lifestyle, promotion, salary, and operating procedures. Job satisfaction is an important topic in the field of management. Our study explores how job satisfaction can manifest differently based on different demographics of gender, age, education, full time or part time, hours per week, marital status, and time with the organisation. Using borrowed scales from Spector (1994) and White et al. (2003), results were mixed. We found no differences in job satisfaction across genders or years of education but did find significant differences across age, marital status, tenure, and full-time vs. part-time workers. We found significant differences in attitudes toward operating procedures and lifestyle. Surprisingly, we found little difference in attitudes surrounding employee job satisfaction based on salary/pay. We suggest future studies based on conclusive research designs including additional constructs of job satisfaction.

Keywords: job satisfaction; communication; contingent rewards; lifestyle; promotion; salary; operating procedures; USA; United States; retail industry; service industry; gender; education; age; marital status; tenure; full-time workers; part-time workers.

DOI: 10.1504/JIBED.2015.072937

Journal for International Business and Entrepreneurship Development, 2015 Vol.8 No.4, pp.362 - 377

Received: 26 Nov 2014
Accepted: 19 May 2015
Published online: 08 Nov 2015 *

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