Title: Integrating analytical hierarchy process and quality function deployment in automotive supplier selection

Authors: Sharfuddin Ahmed Khan; Fikri Dweiri; Vipul Jain

Addresses: Industrial Engineering and Management Department, College of Engineering, University of Sharjah, P.O. Box 27272, Sharjah, UAE ' Industrial Engineering and Management Department, College of Engineering, University of Sharjah, P.O. Box 27272, Sharjah, UAE ' Industrial Engineering and Management Department, College of Engineering, University of Sharjah, P.O. Box 27272, Sharjah, UAE

Abstract: Supplier selection is considered as an important factor for the success of any industry. The global competition and increasing growth of market demand increased the need for organisations to identify and select appropriate suppliers in order to fulfil customer demands on time with high quality and in cost effective manner. This paper will use quality function deployment (QFD) to translate the company stakeholder requirements into multiple evaluating factors for supplier selection and analytical hierarchal process (AHP) to determine the importance of evaluating factors and preference of each supplier with respect to each selection criterion such as delivery, price, quality and service. An integrated model, combining AHP and QFD is developed to select suppliers strategically. The proposed model is applied in automotive parts manufacturing company in Pakistan. Qualification and final selection of the suppliers for the considered real life case are based on the proposed methodology.

Keywords: analytical hierarchal process; AHP; quality function deployment; QFD; automotive parts; supply chain management; SCM; supplier selection; automotive suppliers; automobile industry; delivery; price; quality; service; component manufacturing; Pakistan.

DOI: 10.1504/IJBEX.2016.074851

International Journal of Business Excellence, 2016 Vol.9 No.2, pp.156 - 177

Received: 03 May 2014
Accepted: 12 Jul 2014
Published online: 21 Feb 2016 *

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