Title: Rethinking performance management: a behaviour-based perspective

Authors: Karim Moustaghfir; Giovanni Schiuma; Daniela Carlucci

Addresses: Al Akhawayn University in Ifrane, Avenue Hassan II, P.O. Box 104, 53000 Ifrane, Morocco ' Center for Value Management – LIEG, University of Basilicata, Viale dell'Ateneo Lucano 10, 85100 Potenza, Italy ' Center for Value Management – LIEG, University of Basilicata, Viale dell'Ateneo Lucano 10, 85100 Potenza, Italy

Abstract: In a turbulent economic and social environment, understanding the drivers of individual and organisational performance has become paramount. This research emphasises the centrality of human behaviour as the major determinant of performance outcomes. Drawing on the main assumptions underpinning organisational behaviour, applied psychology and human resource development literature, this research provides a thorough analysis of the concept of behaviour, its antecedents and consequences, and addresses potential implications for performance management. Specific guiding principles are suggested to lay the foundations of behaviour-based performance management systems that recognise the role of behaviour in predicting performance and link human-oriented investments to organisational effectiveness.

Keywords: attitudes; personality; perceptions; values; intention; behaviour antecedents; behaviour consequences; performance management; organisational behaviour; applied psychology; human resource development; HRD; human-oriented investments; organisational effectiveness; human behaviour.

DOI: 10.1504/IJIL.2016.077848

International Journal of Innovation and Learning, 2016 Vol.20 No.2, pp.169 - 184

Received: 23 Jun 2015
Accepted: 15 Aug 2015
Published online: 17 Jul 2016 *

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