Title: Relationship among culture of excellence, organisational performance and knowledge sharing: proposed conceptual framework

Authors: Ghasem Rezaei; Hamed Gholami; Awaluddin Bin Mohamed Shaharou; Muhamad Zameri Mat Saman; Norhayati Zakuan; Manoochehr Najmi

Addresses: Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, 81310 UTM Skudai, Johor, Malaysia ' Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, 81310 UTM Skudai, Johor, Malaysia ' Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, 81310 UTM Skudai, Johor, Malaysia ' Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, 81310 UTM Skudai, Johor, Malaysia ' Faculty of Management, Universiti Teknologi Malaysia, 81310 UTM Skudai, Johor, Malaysia ' Faculty of Management, Sharif University, Tehran, Iran

Abstract: In today's competitive market, culture of excellence (CoE) and knowledge sharing (KS) are vital factors for organisations to thrive in the ever-expanding global market-economy. However, most previous studies have paid less attention to CoE especially in developing countries. In addition, they gave less attention to KS as a mediator in the CoE performance model. The purpose of this paper is to investigate the relationship among CoE, KS, and organisational performance (OP) in the sector of industrial companies in Iran, and to develop a conceptual framework based on extensive review of the literature. Based on a review of the literature, a link was established between CoE and OP. Furthermore, this study proposes that KS is a mediator for CoE and OP. The knowledge gained from this research will help the academicians and industry players to have better understanding of CoE implementation in order to improve business performance effectively in the future.

Keywords: culture of excellence; CoE; knowledge sharing; organisational performance; firm performance; Iran; business performance; literature review; organisational culture; business excellence.

DOI: 10.1504/IJPQM.2016.080152

International Journal of Productivity and Quality Management, 2016 Vol.19 No.4, pp.446 - 465

Received: 18 Feb 2015
Accepted: 02 May 2015
Published online: 06 Nov 2016 *

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