Title: Impact of computerised physician order entry in Jordanian hospitals by using technology acceptance model

Authors: Bilal Ali Yaseen Al-nassar; Khalid Ali Rababah; Sana'a Nawaf Al-Nsour

Addresses: Faculty of Business and Finance, Department of Management Information Systems, The World Islamic Sciences and Education University (WISE), P.O. Box 1101, Amman, 11947, Jordan ' Department of Management Information Systems, College of Business, University of Jeddah P.O. Box 110, Alkamil, 21931, Saudi Arabia ' Faculty of Business and Finance, Department of Management, The World Islamic Sciences and Education University (WISE), P.O Box 1101, Amman, 11947, Jordan

Abstract: The computerised physician order entry (CPOE) refers to computer-based systems that are similar to automating medication ordering process in features and that guarantees standardised. However, there is a lack of adoption and usage acceptance among physicians in the hospitals in Jordan. Therefore, this paper aimed to examine post implementation usage behaviour of CPOE among physicians in Jordanian hospitals based on technology acceptance model (TAM). Specifically, technical factors include instability of new software providers (INSP) and software quality (SQ) the researchers extended TAM and its use to predict actual CPOE use. The model posits the determinants of actual CPOE use includes perceived ease of use (PEOU), perceived usefulness (PU), behavioural intention (BI) to use and usage of CPOE adoption (UA). Quantitative research approach using questionnaire was adapted. Considering that this study is focused on CPOE systems, the research model can be employed in other countries to examine CPOE system.

Keywords: computerised physician order entry; CPOE; technology acceptance model; TAM; instability; new software providers; software quality; perceived ease of use; perceived usefulness; hospitals; Jordan; user behaviour; behavioural intention; medication ordering; healthcare technology; e-healthcare; electronic healthcare.

DOI: 10.1504/IJISCM.2016.080823

International Journal of Information Systems and Change Management, 2016 Vol.8 No.3, pp.191 - 210

Received: 16 Apr 2016
Accepted: 13 Aug 2016
Published online: 08 Dec 2016 *

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