Title: The importance of information technology as a strategic resource for hospital management process and the management skills required for managers

Authors: Jayr Figueiredo De Oliveira

Addresses: Technology Department of Business Information – NTGN, Alameda Rosas, 63, CEP 06519-405, Aldeia da Serra, Santana de Parnaíba, São Paulo, Brazil

Abstract: The developed research debates which is the perception of the administrators and hospital area managers about the ideal professional competency profile that the leadership occupants must have had in front of the available IT resources. The general objective, therefore, consisted in uplevel the inquired ones perception regarding the ideal professional competency to fulfill management tasks within hospital environment. The research with descriptive nature consisted of a survey that has involved 900 professionals from 36 hospital institutions both public and private from the health sector, and composed by two steps (discussion and questionnaire). The results pointed out that the professional competency profile considered ideal would have been the attributes related to the knowledge and ability to strategic and operational planning, leadership ability and ethics attitude.

Keywords: information technology; professional competency; hospital management; strategic planning; leadership; strategic resources; management skills; professional competency; hospitals; healthcare management; operational planning; ethics.

DOI: 10.1504/IJBSR.2017.080833

International Journal of Business and Systems Research, 2017 Vol.11 No.1/2, pp.182 - 197

Received: 07 Jul 2015
Accepted: 21 Oct 2015
Published online: 09 Dec 2016 *

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