Title: Impact of HR interventions on quality of work life: evidence from healthcare units

Authors: Tanaya Nayak; Chandan Kumar Sahoo; Pravat Kumar Mohanty

Addresses: School of Management, National Institute of Technology Rourkela, Rourkela-769008, (Odisha), India ' School of Management, National Institute of Technology Rourkela, Rourkela-769008, (Odisha), India ' Department of Business Administration, Utkal University, Vani Vihar, Bhubaneswar-751004, (Odisha), India

Abstract: The purpose of this paper is to examine the predictors of perceived quality of work life (QWL) by accentuating on human resource interventions in healthcare units. The study uses a structured questionnaire to collect data from 158 employees in the healthcare units of India. Data is analysed with tools like factor analysis and multiple regression analysis, using SPSS statistical software. The 20 items in the study describe five factors, namely compensation and rewards, managing grievances, conditions of work, employee welfare, and job security. The results reveal that the five HR interventions have a significant relationship with the degree of QWL of healthcare employees. This work provides a pragmatic view of the set of human resource interventions that are pivotal for better QWL of employees in healthcare organisations. The research also offers insights for healthcare managers, administrators, and practitioners for implementing these interventions.

Keywords: quality of work life; perceived QWL; human resource interventions; healthcare employees; healthcare units; India; compensation; rewards; grievances; grievance management; working conditions; employee welfare; job security.

DOI: 10.1504/IJICBM.2017.081975

International Journal of Indian Culture and Business Management, 2017 Vol.14 No.2, pp.214 - 236

Received: 07 Dec 2015
Accepted: 13 Mar 2016
Published online: 31 Jan 2017 *

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