Title: Implementation of information collecting tools using mobile terminals useful for efficient infrastructure maintenance

Authors: Miki Kuroki; Michitoshi Niibori; Tomoyuki Ishida; Tatsuhiro Yonekura

Addresses: Graduate School of Science and Engineering, Ibaraki University, Japan ' Learning-i, Ltd, Hitachi, Ibaraki 316-8511, Japan ' Department of Computer and Information Sciences, Ibaraki University, Japan ' Department of Computer and Information Sciences, Ibaraki University, Japan

Abstract: While the aging of social infrastructure in Japan is advancing, the number of technical experts responsible for infrastructure management has drastically decreased, which has become the major problem to solve social infrastructure aging problems. In order to build a social infrastructure management system with the collaboration from citizens, a 'citizens' participation with ICT technology' was constructed in this research to make it possible for citizens to report the malfunction of social infrastructure, including the situation, the position and the details to the administration of the government. Then a social experiment utilising this system was conducted in two different municipalities with the participation of citizens. Finally, the effectiveness of the system and the problems for dissemination were verified through a questionnaire survey.

Keywords: infrastructure management; maintenance; citizens' participation; ICT; social experiments.

DOI: 10.1504/IJSSC.2018.091191

International Journal of Space-Based and Situated Computing, 2018 Vol.8 No.1, pp.9 - 19

Received: 17 Oct 2017
Accepted: 13 Dec 2017
Published online: 15 Apr 2018 *