Title: Applying structural equation model to study the critical risks in business intelligence and analytical system implementation in Indian retail

Authors: K. Rajesh; D. Saravanan

Addresses: Department of Operations and IT, IBS, Hyderabad, ICFAI University, India ' Department of Operations and IT, IBS, Hyderabad, ICFAI University, India

Abstract: In order to reduce the failure rate of business intelligence and analytical system (BIAS) projects in Indian retail, project managers need to analyse and understand the impact of a risk factor on BIAS implementation. The main objective of this paper is to identify the key risk factors solely or primarily for the Indian retail sector. A theoretical model is developed that explains the risk factors which may impact the success of BIAS implementation. Using the SEM, it is found that 40% of the variations in BIAS implementation success can be explained with the help of the model suggested in the research study. The findings from this paper can provide a greater understanding of BIAS implementations. Researchers, practicing anagers, and those seeking to implement BIAS in the retail organisation can also use the findings of this study as a vehicle for improving BIAS implementation success in the retail sector.

Keywords: benchmarking; business intelligence; analytics; Indian retail; risks identification; project management.

DOI: 10.1504/IJMCP.2018.092338

International Journal of Management Concepts and Philosophy, 2018 Vol.11 No.2, pp.190 - 218

Received: 22 May 2017
Accepted: 25 Mar 2018
Published online: 14 Jun 2018 *

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