Title: Creating an honest, transparent and productive workplace

Authors: Jehangir Bharucha

Addresses: H.R. College of Commerce and Economics, D.W. Road, Churchgate, Mumbai 400020, India; Lincoln University College, Jalan SS 6/13 Wisma Lincoln, 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia

Abstract: Interest in employee wellbeing has grown steadily in the past decade. This paper presents the importance of transparency and how the organisational culture can support openness, honesty, and transparency. The perceptions and experience of employees in this regard are not well represented in literature. On the basis of a structured questionnaire administered to employees across sectors and across industries in 18 organisations all over Mumbai city, the paper concludes that employees always appreciate knowing the truth and respect managers who communicate openly and directly. The motives that guide the main decisions need to be explicitly spelt out and the leadership must be perceived as trustworthy. This study recommends actions to foster greater and more consistent transparency within organisations which is the key to a healthy and high performing workplace.

Keywords: employees; organisations; transparency; productivity; loyalty.

DOI: 10.1504/IJBEX.2018.093872

International Journal of Business Excellence, 2018 Vol.15 No.4, pp.467 - 482

Received: 22 Oct 2016
Accepted: 02 Apr 2017
Published online: 08 Aug 2018 *

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