Title: Exploring the relationship between high-involvement human resource practices and affective commitment within non-Western service context

Authors: Cahit Ali Bayraktar; Gaye Karacay; Ozlem Araci; Fethi Calisir

Addresses: Industrial Engineering Department, Management Faculty, Istanbul Technical University, 34367 Macka-Istanbul, Turkey ' Industrial Engineering Department, Management Faculty, Istanbul Technical University, 34367 Macka-Istanbul, Turkey ' Political Sciences and Public Administration Department, Political Sciences Faculty, Istanbul University 34119 Beyazit-Fatih-Istanbul, Turkey ' Industrial Engineering Department, Management Faculty, Istanbul Technical University, 34367 Macka-Istanbul, Turkey

Abstract: This paper aims to examine the effect of high-involvement human resource (HR) practices on employees' affective commitment. Survey data were collected from 300 front-line employees working in a Turkish holding company providing financial services. Data were analysed by structural equation modelling. In contrast to the findings of previous research, this study found that the sub-components of high-involvement HR practices do not collectively influence employees' affective commitment, but employees' perceptions regarding the fairness of rewards mediate the joint effect of recognition, empowerment, and competence development practices on employees' affective commitment. This study contributes to the literature by examining the causal relationship between high-involvement HR practices and employee affective commitment within non-Western service context. Although the significant effect of high-involvement HR practices on employee commitment has already been demonstrated by previous research, testing this relationship in a different cultural context is important for understanding the universality of this association.

Keywords: high-involvement human resource practices; affective commitment; financial services; Turkey.

DOI: 10.1504/IJWOE.2018.094686

International Journal of Work Organisation and Emotion, 2018 Vol.9 No.3, pp.283 - 302

Received: 09 Oct 2017
Accepted: 27 May 2018
Published online: 11 Sep 2018 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article