Title: The effect of knowledge-based information technology tools on the new product development processes in software companies

Authors: Mohsen Shafiei Nikabadi; Amin Sepehrnia

Addresses: Industrial Management Department, Semnan University, Semnan, Iran ' Industrial Management Department, Semnan University, Semnan, Iran

Abstract: Software development is a knowledge intensive process and its success depends on the management of knowledge effectively. Knowledge management (KM) tools play a critical role in this challenge. The main purpose of the study is to investigate the effect of knowledge-based information technology tools on the new product development processes in software companies. The domain of the research covers knowledge-based software companies. The data of the research were collected by a questionnaire based on five-spectrum Likert from 138 experts who have worked in the field of production, development and establishment and support of software. Findings shown that there is a meaningful correlation between knowledge-based IT tools and the NPD processes in a way that IT tools have significant effect on the implementation and to support phases of the NPD.

Keywords: information technology tools; new product development processes; software development; knowledge management; software companies.

DOI: 10.1504/IJBIR.2019.096896

International Journal of Business Innovation and Research, 2019 Vol.18 No.1, pp.19 - 46

Received: 25 Nov 2016
Accepted: 15 Oct 2017
Published online: 13 Dec 2018 *

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