International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2024 Vol.47 No.1


Pages Title and author(s)
1-28The moderating impact of work cooperation within the ministry of social affairs and labour in Kuwait: an approach based on TAM and D&M models
Faisal L.F.H. Almutairi; Ramayah Thurasamy; Jasmine A.L. Yeap; Ibtisam L.F.H. Almutairi
DOI: 10.1504/IJSOM.2024.136791
29-46How organisation deviance affects employees' perception: a quantitative analysis on managing workplace emotions
Chiehwen Ed Hsu; S. Yeshwant Raj; Taksaporn Boonroungkaw
DOI: 10.1504/IJSOM.2024.136834
47-73Assessing the effect of marketing mix on tourists' satisfaction: insights from Bangladesh
Afzal Hossain; Shahedul Hasan; Md Yusuf Hossein Khan; Md. Humayun Kabir Chowdhury
DOI: 10.1504/IJSOM.2024.136798
74-96Supply chain risk identification and assessment by probability and impact matrix
G. Hariharan; T. Balamurugan
DOI: 10.1504/IJSOM.2024.136793
97-122New approach of lean management concept: procedure and practical case in the automotive sector
Abdelouahed Boutayeb; Abdelali Ennadi; Abderrahim Chamat; Abdelhamid Touache; Abderrazak Boumane
DOI: 10.1504/IJSOM.2024.136792
123-140Eliminating end-of-line rejections - a quality filter mapping approach
P. Raghuram; Ashwin Srikanth; P. Rithan Mandesh
DOI: 10.1504/IJSOM.2024.136797