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- Toxic tetrad leads to workplace woes
A study of Pakistan's banking sector reveals a troubling link between the "dark tetrad" personality traits of Machiavellianism, narcissism, psychopathy, and sadism, and a toxic workplace. The work, published in the International Journal of Work Organisation and Emotion, sheds light on the interplay of manipulation, malice, and mental health in the digital age and shows how this fuels cyberbullying and leads to female employees leaving their jobs prematurely, with significant implications for workplace culture and organizational resilience.
The "dark tetrad" is a well-known term in psychology used to refer to a malignant quartet of personality traits that are often associated with toxic behaviour from those with those characteristics including calculated deceit, self-aggrandizement; a lack of empathy and emotional detachment, feeling pleasure in causing damage or harm to others. In the workplace, such traits lead to antagonism, bullying, and persistent and deliberate harm. In the digital age, these problems might be inflicted online rather than in person, face-to-face, which means they may remain hidden.
Rimsha Baheer of the Institute of Business and Management at the University of Engineering and Technology in Lahore, Pakistan, Kanwal Iqbal Khan of the Department of Management Sciences at the University of Engineering and Technology, New Campus, KSK, Pakistan, and Shahid Mahmood of the Institute of Business, Management and Administrative Sciences at The Islamia University of Bahawalpur in Bahawalpur, Pakistan, have surveyed banking workers across Pakistan.
The team's analysis of the data shows that behaviour associated with the dark tetrad of personality traits targets women in disproportionately. This leads to the exacerbation of mental health problems, such as anxiety, depression, and a loss of confidence. They found that sadism is the most pernicious trait, have a more troubling effect on its victims than narcissism or psychopathy. The researchers point out that those on the receiving end of cyberbullying may struggle with their mental health and might consider leaving their jobs under such pressure.
Overall, the research gives us a stark picture of the cascading effects of workplace toxicity across Pakistan's banking sector that may well play out elsewhere in the world. It represents a wake-up call for employers seeing an otherwise inexplicably high staff turnover. The researchers suggest that proactive intervention is the way forward to address the problem. By fostering a culture of inclusivity, promoting respectful communication, and providing support for mental health, it might be possible to combat the ripple effects of the dark tetrad. Fundamentally though, it may also raise warning flags to these kinds of personality traits and nudge recruiters and human resource managers to avoid employing such toxic people in the first place.
Baheer, R., Khan, K.I. and Mahmood, S. (2024) 'Unveiling the consequences of dark tetrad personality traits among female employees: linking cyberbullying and mental health with workplace outcomes', Int. J. Work Organisation and Emotion, Vol. 15, No. 4, pp.305–330.
DOI: 10.1504/IJWOE.2024.143168 - A confluence of influencers
Influencer marketing has recently become a main component in modern advertising. It has reshaped how brands connect with consumers via well-known and respected social media users with a large reach across the digital domain. Research in the International Journal of Technology Marketing has looked at the psychological and behavioural mechanisms that underlie the influencer phenomenon and what leads members of the public to follow the advice and recommendations of these people.
The study reveals new insights into the drivers and the resulting purchasing decisions individual make. The work has implications not only for marketers but also for how we understand the evolving dynamics of trust, validation, and commerce in the digital age.
Dominyka Venciute, Agne Kudzmanaite, and Marius Kuslys of the ISM University of Management and Economics in Vilnius, Lithuania, and Ricardo Fontes Correia of the Polytechnic Institute of Bragança, Campus de Santa Apolónia in Bragança, Portugal, explain how consumer engagement is central to the work. The online actions of "liking", "commenting", and "sharing" influencer content can ultimately change an individual's buying behaviour and even of their friends and contacts.
The research shows that consumers who actively engage with influencers are more likely to buy the products those influencers promote, a perhaps inevitable conclusion. However, this finding does align with well-known and broader advertising principles: meaningful engagement fosters a sense of connection and receptivity, for instance. There is a distinction though. One of the features of social media platforms is that perceived value, the consumer's assessment of the quality, relevance, and usefulness of an influencer's content, is the strongest driver of their intention to buy, rather than the nature of the brand or other factors.
Moreover, it seems that while the general propensity to trust is important, it does not significantly influence purchasing intent in this context. It seems that on social media, where influencer content is often performative and curated, trust is not sufficient to trigger someone to spend. Rather, it is the relatable aspects of the influencer's content, such as their sharing of detailed product reviews, unboxing, and demonstrations of the product in use, that are the most persuasive aspects of the influencer to consumer relationship.
Venciute, D., Correia, R.F., Kudzmanaite, A. and Kuslys, M. (2025) 'The effect of self-confidence in the relationship between influencer marketing and willingness to buy', Int. J. Technology Marketing, Vol. 19, No. 1, pp.105–130.
DOI: 10.1504/IJTMKT.2025.143043 - Landmark discovery
A new approach to landmark retrieval, an area of computer vision that identifies and matches landmark images within a database, is discussed in the International Journal of Information and Communication Technology. The new approach taken by Kun Tong and GuoXin Tan of the National Research Center of Cultural Industries at Central China Normal University in Wuhan, improves accuracy and efficiency of image retrieval systems and could help developers navigate advances in computer vision applications such as object recognition, augmented reality, and autonomous vehicle control.
Landmark retrieval models usually rely on feature descriptors to analyse and compare images. These descriptors come in two forms: global and local. Global descriptors capture the overall structure and abstract qualities of an image, while local descriptors home in on fine details such as textures and spatial arrangements. This combination offers complementary information about the image being analysed. However, there is a lot of redundancy, which dilutes critical information, leading to inefficient processing. Moreover, the reality of captured images means differences in viewing angle, lighting conditions, and the presence of obstructions, all lead to inaccuracies.
The new model uses a texture enhancement module to emphasize the important textural features even in complex scenes. The module reconstructs feature maps to amplify surface-level patterns, ensuring that even subtle or distorted textures are highlighted. This can overcome problems that arise because of viewing angle or poor lighting. The model also uses a feature fusion module that integrates the global and local descriptors to eliminate redundancies in the data. By prioritizing relevant details and discarding superfluous information, the model streamlines the analysis to improve computational efficiency.
Tong and Tan have carried out extensive tests on benchmark datasets, including the Revisited Oxford and Paris datasets, and show their approach to be very effective and efficient at identifying landmarks.
Tong, K. and Tan, G. (2024) 'Single-stage landmark retrieval with texture feature fusion', Int. J. Information and Communication Technology, Vol. 25, No. 9, pp.43–59.
DOI: 10.1504/IJICT.2024.143328 - Closing the green gaps in tourism
As tourism to nature-based destinations such as the Thai island of Phuket continues to grow, there are worsening consequences for the environment and local ecosystems. While such destinations rely heavily on their natural environments to draw visitors, more and more tourism is taking its toll. There is inevitably increased habitat destruction, pollution, and loss of biodiversity. The concept of environmental stewardship has emerged to address such issues.
Research in the International Journal of Tourism Policy has examined this notion of environmental stewardship. The idea is to integrate sustainable practices into tourism, such as conservation efforts, waste reduction, and to promote sustainable consumption in nature-focused tourist destinations. By striking a balance between maintaining the appeal of natural destinations and ensuring that those destinations remain ecologically healthy, it might be possible to reach a sustainable equilibrium in which tourism and environmentalism are in balance. The study by Kevin Fuchs of the Faculty of Hospitality and Tourism at Prince of Songkla University in Phuket, Thailand, has looked at how female Western travellers visiting Phuket perceive and engage with this concept.
According to Fuchs work, there is awareness of environmental issues among such tourists. Many recognize the importance of preserving nature for future generations, yet there remains a notable gap between awareness and action. Tourists frequently express a desire to adopt sustainable practices, but struggle to put those intentions into practice. Factors such as inconvenience, a lack of viable sustainable options, and insufficient knowledge about how to make responsible choices contribute to this problem, the research suggests.
This kind of disconnection between attitude and action, a green gap, we might call it, is not unique to Phuket. It represents a broader issue in sustainable tourism. The work thus highlights the need for more targeted interventions to encourage a change in tourist behaviour. For example, tourists could benefit from more accessible eco-friendly options, clearer communication about how their actions impact the environment, and better education on practical ways to minimize their footprint.
Fuchs, K. (2024) 'An exploratory study with western female tourists about perceived drivers and challenges towards environmental stewardship in a nature-based destination', Int. J. Tourism Policy, Vol. 14, No. 6, pp.595–608.
DOI: 10.1504/IJTP.2024.142696 - A tough new model for student mental health
A new model developed to predict mental resilience in college students could have significant implications for how universities address the growing mental health challenges facing this demographic.
The research, published in the International Journal of Information and Communication Technology, used statistical methods to investigate how students cope with stress and adversity. Fulian Liu of the Mental Health Education Center for College Students at Wuxi Institute of Technology in Wuxi, China, suggests that the study could help educational establishments identify those at risk of mental health struggles and by anticipating challenges, offer appropriate interventions to preclude severe psychological distress in the most vulnerable.
Mental resilience, or toughness, might be defined as one's ability to cope with stress and setbacks. It is closely related to psychological resilience and well-being. College students, often navigating a complex mix of academic pressures, social challenges, and personal transitions, can be particularly vulnerable to mental health problems. This, in turn, can have a detrimental impact on their academic performance and their quality of life during their studies and afterwards. An understanding and of mental toughness and the ability to foresee problems arising before they become serious could be an important part of supporting students.
Current models for tracking and studying mental health have limitations. They often struggle with what is referred to as "overfitting" wherein the model performs well on training data but fails to work well with novel information. Additionally, irrelevant or redundant variables can cloud or colour the predictive process, reducing the reliability of the model. The new work tackles these problems and uses an optimized version of Elastic Network Regression (ENR) to balance multiple predictive factors statistically speaking. This approach uses a Bayesian optimization algorithm (BOENR) to fine tune the parameters within the model based on prior knowledge and is able to improve accuracy by avoiding the overfitting problem.
The new model has a much lower prediction error than other models, offering an accuracy rate of above 94 percent and outperforming five commonly used models in terms of predictive reliability.
Liu, F. (2024) 'Mental toughness prediction model of college students based on optimal elastic network regression', Int. J. Information and Communication Technology, Vol. 25, No. 10, pp.19-33.
DOI: 10.1504/IJICT.2024.143331 - Park and learn
Parking congestion at universities, particularly engineering colleges, is becoming a growing concern as student populations steadily rise while parking capacity remains the same. In many urban environments, including university campuses, drivers routinely face the frustration of searching for an available parking space, often leading to wasted time and increased stress. A study in the International Journal of Services and Operations Management has looked at how the parking issue might be addressed.
Rabih Monzer Firaoui, Jehad Basem Abu Shamleh, Bilal Marzouki, and Ibrahim Emad Elabed of the University of Sharjah, United Arab Emirates, Sharfuddin Ahmed Khan of the University of Regina, Canada, and Shahriar Tanvir Alam of the Military Institute of Science and Technology in Dhaka, Bangladesh, focused on a particular university's engineering college where a significant increase in student enrolment over the past five years has meant its parking capacity has become overwhelmed. There is always congestion, especially during peak hours, and the researchers have turned to simulation techniques to see whether they could find a solution.
The researchers used a discrete-event simulation, which models real-world operations, to uncover the parking patterns at the campus. The approach can easily simulate such a complex system and identify inefficiencies. The team compared their simulation with real-world data and confirmed that it offered a reliable representation of the parking problem at the college. By incorporating real traffic and parking data from the campus, the team discovered that parking levels were typically at 70 percent capacity. However, the demand for parking spaces surged during peak hours, specifically between 08:00 and 09:30 because of the way lectures are scheduled. So even though there may well be enough parking spaces, congestion means that they are not filled efficiently. The obvious solution then is not to create more parking spaces but to adjust the college timetable to allow students, lecturers, and others to use the available spaces in a more efficient manner.
Parking congestion is, of course, a far more widespread issue, and the economic and psychological costs associated with it are enormous. Research indicates that drivers in crowded public parking areas can lose hours each year searching for parking spaces, leading to increased stress and lost productivity. Studies that can find solutions to this problem could feed into intelligent transport systems that incorporate sensors and real-time data analytics to optimize parking and improve traffic flow on campus and off.
Firaoui, R.M., Khan, S.A., Alam, S.T., Shamleh, J.B.A., Marzouki, B. and Elabed, I.E. (2024) 'A simulation-based study to evaluate and improve university parking space', Int. J. Services and Operations Management, Vol. 49, No. 3, pp.265–288.
DOI: 10.1504/IJSOM.2024.143066 - Chain, chain, chain
The international music industry is a multibillion-dollar enterprise that makes a few people a lot of money and lots of people very little. The companies seem to hold all the cards, taking the larger percentage of any profit that might be made. Independent songwriters and artists always struggled to reach the point where they might be compensated well for their work. Even the advent of streaming and download sites has not changed that much for the less well-known, where even a large number of "plays" on a streaming service might generate only a few dollars.
One issue is the perhaps deliberately outdated and convoluted systems that manage music royalties. The system is outmoded and leads to delays, errors, and even financial losses for many. A new system described in the International Journal of Student Project Reporting might address some of the issues. Yichen Jiang and Stephanos Matsumoto of Olin College of Engineering, in Needham, Massachusetts, USA, and Thitipong Bisch of the University of Zurich, Switzerland, describe the Trustworthy and Auditable Royalty Processor (TARP), which uses blockchain technology.
Blockchain is a secure, decentralized ledger system that was initially developed to underpin what we call digital, or "crypto", currencies. Recently, however, the potential for other applications beyond money have been developed using blockchain technology. The TARP innovation could use blockchain to streamline the royalty payment process, ensuring that artists are paid faster and with fewer errors. By integrating blockchain with smart contracts, TARP provides a transparent, tamper-proof record of transactions that all parties can trace and audit, the team suggests. Such transparency is important in an industry prone to errors and even exploitation. The system could also preclude issues arising from inaccurate music file metadata, complicated international copyright laws, and the existence of multiple intermediaries.
The architecture of TARP is partly centralised so that one server performs verification tasks, but the royalty transactions themselves are handled using a blockchain. This "hybrid" approach ensures that while the verification process remains efficient, the core transactions are secure and auditable. The use of blockchain could reduce discrepancies and fraud, some of the most persistent and pressing issues in royalty distribution. Moreover, the system encourages the digitisation of music metadata so that tracking and managing rights could become much simpler, allowing timely compensation for music sales and streams for artists, publishers, and other rights holders.
Jiang, Y., Matsumoto, S. and Bischof, T. (2024) 'Towards a blockchain-based music royalty system', Int. J. 2, No. 2, pp.174–201.
DOI: 10.1504/IJSPR.2024.142533 - No bridge too far for business
A study of the bridges linking Micro, Small, and Medium Enterprises (MSMEs) and universities in Indonesia suggests that knowledge transfer plays an important part in strengthening the competitiveness of such companies. In an economy shaped by digital disruption and economic uncertainty, the research, published in the International Journal of Economic Policy in Emerging Economies, shows that universities can help MSMEs adapt and thrive.
Lina Anatan of the Maranatha Christian University Bandung in Indonesia, surveyed more than 200 MSMEs in Indonesia and discovered that there is great demand for university collaborations. In particular, collaborations that advance digitalisation are high on the agenda. MSMEs in Indonesia contribute almost two-thirds of the gross national product and employ almost 97% of the domestic workforce. As such, their digital development is important for the growth of those companies as well as economic growth at the national level. However, despite these findings, it seems that many MSMEs struggle with adopting digital tools and refining their business strategies.
The research shows that the biggest incentive among MSMEs seeking university partnerships is the perhaps obvious need to boost their market share and profitability. Such companies often face barriers, such as a lack of access to investment capital, and this makes it harder for them to buy into new technology or invest in the research they might need to undertake to develop and expand. Universities can play a transformative role by providing invaluable knowledge, resources, and expertise. One must assume that there would be financial and intellectual rewards for academia, as well as the potential for their students and educators to be involved or even employed by the companies they assist.
The research suggests that there remain obstacles and that government intervention might assist through grants or community programmes. This will be increasingly important as Indonesia's economy continues to develop, the strength of its MSMEs and their ability to adapt to digital disruption will depend on knowledge transfer and technological innovation.
Anatan, L. (2024) 'University to MSMEs knowledge transfer in Indonesia', Int. J. Economic Policy in Emerging Economies, Vol. 20, No. 5, pp.1–23.
DOI: 10.1504/IJEPEE.2024.143188 - Addressing advertisement avoidance
Social media platforms are an important part of any online marketing campaign, but companies attempting to entice us with their wares face the constant challenge of how to design effective display advertisements that keep our attention when many people ignore or actively avoid such efforts.
Given that display advertisements represent almost half of the global advertising market, it is obvious that much of the money spent is by users that do not engage with them. Research in the International Journal of Electronic Marketing and Retailing has looked at the factors that contribute towards advertisement avoidance and how advertisers might address this problem more effectively.
Priscilla Teika Odoom of the Ghana Institute of Journalism and Raphael Odoom and Stephen Mahama Braimah of the University of Ghana Business School in Accra, Ghana have built upon a psychological model known as the stimulus-organism-response. This frames how we behave when confronted with external stimuli, such as online advertisements. It has long been known that user reactions to advertising can vary greatly, but this new research looks specifically at two key features of display advertisements: personalization and exposure conditions.
The researchers explain that personalization refers to the tailoring of advertisements based on an individual's past behaviour, such as browsing history or previous interactions with the advertiser or its associates. Exposure condition refers to whether a user has control over when and how they view advertisements, or if the advertisements are imposed upon them, as is often the case with pop-up advertisements, for instance.
The researchers found that advertisements that are both personalized and shown in a way that allows the user to control the viewing experience are far less likely to be avoided as one might expect. However, the overall effect can be tempered by the user's personality. For instance, extrovert consumers are, the team found, more likely to engage with well-personalized advertisements. Whereas those with higher levels of neuroticism tended to less responsive to advertisements, regardless of whether the ads were personalized or not. This difference complicates the task of creating a universal advertising strategy, because the advertisers will not tend to know the specific personality traits of their target audience.
Moreover, the team found that other psychological factors, such as scepticism and trust, can affect advertisement avoidance. Consumers who are sceptical of online advertising are more likely to avoid advertisements, especially if they feel the advertisements are not relevant or trustworthy. Conversely, users with a more favourable attitude toward online advertisements tend to engage more positively with them.
However, regardless of the psychological factors, advertisements that are novel or creative were found to be more likely to capture a user's attention and reduce avoidance. If advertisers can identify personality traits among their prospects and at the same time develop new and creative campaigns that target users appropriately they are, the work suggests, more likely to succeed in their marketing efforts.
Odoom, P.T., Odoom, R. and Braimah, S.M. (2025) 'Minimising display advertising avoidance on social media platforms – the role of exposure condition, personalisation, and personality traits', Int. J. Electronic Marketing and Retailing, Vol. 16, No. 1, pp.104–132.
DOI: 10.1504/IJEMR.2025.142895 - Ship-shape alliances
Research in the International Journal of Shipping and Transport Logistics has examined how strategic alliances can boost the operational efficiency of container shipping and transport companies. Mpuon Joseph Akam, Eze Felix John, Odigbo Benedict Ejikeme, Joseph A. Anyadighibe, Eyo Itam Eyo, Enuoh Rebecca Oliver, and Samuel Etim Ndem of the University of Calabar, Nigeria, surveyed more than 505 management employees across more than companies in Nigeria and found that partnerships between shipping firms were able to transform logistics performance to the benefit of the businesses and their customers.
Strategic alliances are collaborative arrangements where firms work together toward shared goals while retaining their independence. These partnerships are increasingly seen as essential in the global shipping industry, which faces multiple complex logistics challenges. The new empirical work fills a gap in our knowledge of how such collaborations directly impact the day-to-day operations of shipping companies. The team found that alliances allowed companies to pool resources, spread risk, and build on each other's expertise to enhance service delivery and streamline operations.
The study identified two types of alliance: collaborative and cooperative. In a collaborative alliance, the focus is on flexibility and adaptability, whereas in a cooperative alliance, the partners prioritize building trust and commitment. Both approaches can work well to improve the overall efficiency of operations by reducing internal conflicts and fostering an environment where all parties benefit.
Logistics processes such as container loading, unloading, and transportation scheduling are among the areas that can benefit the most from strategic partnerships. Improved collaboration leads to more reliable deliveries, better vessel scheduling, and fewer delays due to port congestion. Such improvements then translate into more reliable and cost-effective services for customers.
Akam, M.J., John, E.F., Ejikeme, O.B., Anyadighibe, J.A., Eyo, E.I., Oliver, E.R. and Ndem, S.E. (2024) 'The role of strategic alliances in logistics performance of container shipping and transport firms', Int. J. Shipping and Transport Logistics, Vol. 19, Nos. 2/3, pp.353–390.
DOI: 10.1504/IJSTL.2024.143135
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Inderscience journals newly listed by Chartered Association of Business Schools
We are proud to announce that the following Inderscience journals have been added to the Chartered Association of Business Schools (CABS) Academic Journal Guide:
International Journal of Applied Decision Sciences
International Journal of Innovation and Learning
International Journal of Knowledge and Learning
International Journal of Learning and Change
International Journal of Management and Enterprise Development
International Journal of Manufacturing Technology and Management
International Journal of Process Management and Benchmarking
International Journal of Services Economics and Management
International Journal of Six Sigma and Competitive Advantage
International Journal of Technological Learning, Innovation and Development
International Journal of Tourism Policy
Inderscience's Editorial Office congratulates all editors and board members involved and thanks them for their continued efforts in raising the prestige of their journals.