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Role of customer experience in developing co-creation strategy and business model innovation: study on Indonesia telecommunication firms in facing Industry 4.0
Leonardus Wahyu Wasono Mihardjo; Sasmoko; Firdaus Alamsjah; Elidjen
International Journal of Business and Globalisation (IJBG), 2021 Vol.28 No.1/2, pp.48 - 63
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