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Critical assessment for the performance measurement based on the customers' satisfaction of BrasilLata S/A
Edson Funke; Julio Cezar Mairesse Siluk; Jordana Rech Graciano Dos Santos; Vinícius Jaques Gerhardt
International Journal of Business Innovation and Research (IJBIR), 2022 Vol.27 No.4, pp.431 - 445
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