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Modelling new service development using Kano, QFD and mathematical programming in an emergency department healthcare unit
Arash Apornak; Sadigh Raissi; Abbas Keramati; Kaveh Khalili-Damghani
International Journal of Process Management and Benchmarking (IJPMB), 2023 Vol.13 No.1, pp.1 - 18
18 - 15 =

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