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Analysis of MAP/PH(1), PH(2), PH(3)/1 queueing system with two modes of heterogeneous service, standby server, vacation, impatient behaviour of customers, additional service, start-up time, breakdown and phase type repairs
G. Ayyappan; K. Thilagavathy
International Journal of Operational Research (IJOR), 2024 Vol.49 No.1, pp.85 - 130
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